Frequently Asked Questions
Why use a middleman service?
A middleman service eliminates the time, effort, and cost needed to vet a factory. You can safely order without any of the hassle and with the ability to see honest samples made by other artists!
What’s an MOQ?
Minimum Order Quantity. Factories often require a specific number of items per design to be ordered. This number is called the MOQ.
Is there a way to get items at a smaller quantity?
Join the discord server! Group orders are hosted everyday that offer lower quantities per design for a multitude of items.
What is the difference between solo ordering and group ordering?
Solo orders are on your time! While the MOQ is often higher as opposed to a group order, you get to decide when your order is placed as well as the items shipping directly to you.
How does a group order work?
A group order is an order placed by a group! Because multiple artists join these orders, item and shipping prices are cheaper. By joining a group order artists are able to purchase stock with much smaller MOQs than solo orders.
How can I contact you about an order?
There are three ways to get in touch – use the contact field and fill out all necessary information for your order, send an email to nicole@catstealers.com, or send a direct message through the discord server.
Is there a way to order an item not listed on the website?
Yes! Feel free to reach out with the type of item you’d like made and any specifications.